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Employee Relations Manager

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Highland Hospital
Full Time position
Listed on 2026-03-03
Job specializations:
  • HR/Recruitment
    Talent Manager, Regulatory Compliance Specialist
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 60400 - 84611 USD Yearly USD 60400.00 84611.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Employee Relations Manager

Department/Cost Center: 858 - Human Resources

Salary Range: $60,400.00 - $84,611.00 annually

Job Description

Highland Hospital is seeking an Employee Relations Manager to join our team. Reporting directly to the Sr. Human Resources & Business Partner Manager, the Employee Relations Manager will support Highland Human Resources with Employee Relations Matters, investigations, employee engagement, and much more. The role has been designed with a growth‑minded career ladder allowing for regular growth in the role.

Some duties include but are not limited to:
Serves as the primary associate to the Human Resources Business Partner(s) in assigned business unit(s). Provides counsel to employees and managers in the areas of policy, procedures, corrective discipline, and dispute resolution. Devises methods for gathering information, and analyzing, interpreting and reporting data. Formulates partnerships across the HR function to deliver value‑added services to management and employees that reflect the business objectives of the organization.

Maintains business literacy as it relates to the financial position, culture, business objectives, and goals of designated business unit(s).

Assists employees in the consistent interpretation and application of Human Resources policies, procedures, regulations, and programs by demonstrating and applying thorough knowledge base of each. Counsels employees on work‑related concerns. Advises management on application of corrective disciplinary actions, organization policies, procedures, and regulations and other compliance related issues. Assists with writing written warnings and counsels managers on best practices.

In collaboration with the HR Business Partners, investigates reports of discrimination, harassment, or retaliation. This includes creating the internal investigative file; interviewing applicable parties to the investigation; and drafting the investigative report. Keeps abreast of Hospital policies and procedures, as well as changes in various relevant federal and state laws, and issues and developments in the human resources profession. Works collaboratively with HR Business Partners and Operational partners to establish and promote positive employee engagement in organizational objectives and goals.

Utilizes employee engagement survey results to analyze and identify areas for improvement and make recommendations aimed at increasing positive employee relations. Ensures compliance with various HR policies and procedures, laws, standards, and government regulations for all assigned personnel. Provides professional knowledge and counsel based on experience. Collaborates with organizational leadership and peers for effective Human Resources problem‑solving, conducting follow‑up calls/visits/meetings to check for positive progress.

Job Requirements
  • Education:

    Bachelor’s degree in Human Resources, or related field required
  • Experience:

    2-3 years in Human Resources. Previous experience in employee relations or HR Generalist.
  • License/Certification

    Required:

    N/A
  • Skills:

    Experience in Excel, Word, Outlook, and PowerPoint. Excellent communication skills; effective analytical and problem solving skills; superior interpersonal skills. Engaging instruction style; collaborative team work approach; process oriented with significant attention to detail. Experience in a health care setting a plus but not required.
  • Additional Information

    Employment Status:
    Full-Time
    Hours/Week: 40
    City:
    Rochester

    Work Shift:

    Days
    Area of Interest:
    Professional

    The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

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