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IT Help Desk Specialist: Windows & Networking Support
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-07
Listing for:
Wellington Steele & Associates
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
An established industry player is seeking a Help Desk Administrator to enhance their IT support services. This role is crucial for ensuring all employees receive timely assistance for their help desk concerns. You will engage with various departments, providing tier 1 and tier 2 support, managing workstation life-cycles, and ensuring effective communication of technical concepts to non-technical users. If you possess strong technical skills, a knack for problem-solving, and a passion for helping others, this opportunity allows you to make a significant impact in a collaborative environment.
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