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Service Desk Specialist II — Tech Support Pro
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-16
Listing for:
University of Rochester
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: City of Rochester
A leading research university in Rochester seeks a Service Desk Support Tech II for full-time technical support. The role involves providing high-level customer service and troubleshooting in a 24x7 environment. Ideal candidates should have a High School diploma, 2 years of experience in customer service, and skills in advanced troubleshooting of computer hardware and software. CompTIA A+ or Google IT certification preferred.
Offering a supportive environment that embraces inclusivity and fostering growth.
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