Professional, SCRUM Master

Overview

Join Us in Shaping the Future of Health Care. At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care.

As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

What’s In It For You

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

• A bachelor s degree in project management or an equivalent combination of education and related experience will be considered in lieu of a degree
• The availability to work full-time following a hybrid schedule of three in-office days per week
• Minimum of 3 years  experience successfully leading and managing high-performing Agile/Scrum teams
• Experience in Agile/Scrum collaboration methodologies and tools (such as Microsoft ADO)
• Technical acumen and health care knowledge preferred. Scrum Master Certifications preferred (PSM, CSM, SSM)
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

• Serve as the Scrum Master for multiple member experience Scrum teams utilizing Agile practices and methodologies
• Prepare for and facilitate daily Scrum meetings, bi-weekly Sprint Planning, Sprint Review, Retrospective, Backlog Refinements and planning poker sessions with Scrum teams
• Facilitate and coordinate development releases across Scrum teams and other technical/business areas
• Curiosity and motivation to help enhance and automate new and existing business processes. Triage production support incidents and work with Technical Product Owners for prioritization
• Maintain team metrics for analysis to help inform upcoming projects
• Provide input to quarterly release planning using team capacity and skillset information
• Foster transparency and communication across teams and departments to remove obstacles and encourage collaboration
• Support the Scrum teams to complete their tasks while holding them accountable to complete their sprint goals
• Ability to work on multiple projects under time constraints. Strong communication skills, both verbal and written, and an ability to interact with all levels in the organization
• Possess a strong sense of accountability and urgency in delivering projects and completing assignments
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Hybrid - 3x/week in-office (Rochester, NY or Schenectady, NY)

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to…