IT Service Desk Specialist — Hybrid, First‑Call Resolver
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-06
Listing for:
TEKsystems
Full Time
position Listed on 2026-03-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
A leading IT staffing agency is seeking a dedicated IT Support Specialist for a Contract-to-Hire position in Rochester, NY. The role entails providing Level 1 and Level 2 support, addressing end-user IT issues with a high focus on first-call resolution. Candidates should possess strong troubleshooting skills, relevant technical knowledge, and experience with Outlook, Office 365, and Service Now. This hybrid role offers competitive pay and benefits, including medical and 401(k), and it is ideal for those looking to advance in an IT career.
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