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System Support Technician Apprentice
Job in
Rochester, Monroe County, New York, 14618, USA
Listed on 2026-06-02
Listing for:
IBM Corporation
Full Time, Apprenticeship/Internship
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Engineer
Job Description & How to Apply Below
At IBM, work is more than a job - it's a calling:
To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk
Your role and responsibilities
As a Systems Support Apprentice at IBM, you'll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies.
What is an Apprenticeship?
IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.
During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.
Who you are
An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for.
To be successful, you need:
* Drive and eagerness to learn
* Ability to work independently, and in an efficient and organized manner
* Ability to work collaboratively as part of a team
* Strong verbal communication skills
* Attention to detail
* Strong troubleshooting
* Knowledge or experience in any one of the following:
* Operating Systems like Windows, Linux
* General networking and infrastructure fundamentals
* Server or Storage Management
What's the experience?
As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams.
No Visa sponsorship is available.
No Reimbursable relocation is being offered.
Required education
High School Diploma/GED
Preferred education
Associate's Degree/College Diploma
Required technical and professional expertise
* Willingness to complete the requirements of the apprenticeship program
* Some knowledge or experience with any of the following:
* Operating Systems like Windows, Linux
* General networking and infrastructure fundamentals
* Server or Storage Management
Preferred technical and professional experience
None
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention…
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