Deployment Technician

Description

We are looking for a skilled Deployment Technician to join our team in Rochester, New York. This is a Contract-to-permanent position offering the opportunity to support end users while working on hardware upgrades and deployments. The ideal candidate will have a background in desktop support and experience with hardware configuration and system deployments.

Responsibilities:

- Provide comprehensive desktop support to end users, addressing technical issues and ensuring smooth operations.

- Perform upgrades to Windows 10 and 11, ensuring systems meet organizational standards.

- Manage PC lifecycle refresh activities, including hardware replacements and updates.

- Configure and deploy computer hardware and associated peripherals.

- Utilize Active Directory to manage user accounts, permissions, and access.

- Troubleshoot and resolve hardware and software issues efficiently.

- Document processes and maintain accurate records of deployments and updates.

- Collaborate with team members to ensure timely completion of technical projects.

- Offer guidance and training to end users on new systems and tools as needed.

Requirements - Minimum of 2 years of experience in desktop support or a related role.

- Proficiency with Microsoft technologies, including Windows operating systems.

- Hands-on experience with Active Directory for user and system management.

- Strong knowledge of computer hardware and peripheral configurations.

- Skilled in deployment and configuration management processes.

- Excellent troubleshooting and problem-solving abilities.

- Strong communication skills to assist and guide end users effectively. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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