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PEGA Technical BSA

Job in Rochester, Monroe County, New York, 14600, USA
Listing for: Diverse Lynx
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    Systems Analyst, IT Project Manager, IT Business Analyst, Technical Writer
Job Description & How to Apply Below

Roles and Responsibilities :

" Has practical exposure to Pega PCS framework

" Conduct stakeholder interviews, workshops, and DCO sessions

" Conduct stakeholder interviews, workshops, and DCO sessions

" Understand business processes, pain points, and objectives

" Gather and document:

o Business Requirements (BRD)

o Functional Requirements (FRD)

o Use cases & process flows

" Perform gap analysis (current vs future state)

" Convert requirements into:

o User Stories & Acceptance Criteria

o Case types, flows, stages, SLAs

Define:

o Business rules

o Data mappings

o UI/UX logic (screen mockups)

" Ensure solution aligns with Pega framework capabilities

" Participate in Agile ceremonies:

o Backlog grooming

o Sprint planning

o Daily stand-ups

o Sprint demos

" Create and manage Product Backlog Items (PBIs)

" Prioritize and refine user stories with Product Owner

" Work closely with:

o Lead System Architect (LSA)

o Senior System Architect (SSA)

o Developers

" Clarify requirements and constraints

" Validate feasibility of business requirements in Pega

Support:

o SIT (System Integration Testing)

o UAT (User Acceptance Testing)

"

Responsibilities include:

o Defining acceptance criteria

o Reviewing test cases

o Validating solution against requirements

o Ensuring BA sign-off before test execution [Client...ementation | Word]

" Act as single point between business stakeholders and IT team

Conduct:

o Playback sessions

o Demos

o Requirement clarification calls

" Manage expectations and drive approvals

Documentation & Deliverables:

Key deliverables:

" BRD / FRD

" User stories + acceptance criteria

" Process maps / workflows

" Data models / mappings

" UI mockups / wireframes

" Traceability matrix

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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