PEGA Technical BSA

Responsibilities

• Has practical exposure to Pega PCS framework
• Conduct stakeholder interviews, workshops, and DCO sessions
• Understand business processes, pain points, and objectives
• Gather and document:
  • Business Requirements (BRD)
  • Functional Requirements (FRD)
  • Use cases & process flows
  • User Stories & Acceptance Criteria
  • Case types, flows, stages, SLAs
• Define:
  • Business rules
  • Data mappings
  • UI/UX logic (screen mockups)
• Ensure solution aligns with Pega framework capabilities
• Participate in Agile ceremonies:
  • Sprint planning
  • Daily stand‑ups
• Create and manage Product Backlog Items (PBIs)
• Prioritize and refine user stories with Product Owner
• Work closely with:
  • Senior System Architect (SSA)
  • Developers
• Clarify requirements and constraints
• Validate feasibility of business requirements in Pega
• Support:
  • SIT (System Integration Testing)
  • UAT (User Acceptance Testing)
  • Defining acceptance criteria
  • Reviewing test cases
  • Validating solution against requirements
  • Ensuring BA sign‑off before test execution
• Act as single point between business stakeholders and IT team
• Conduct:
  • Playback sessions
  • Demos
  • Requirement clarification calls
• Manage expectations and drive approvals