IT Project Manager

Summary Description

Under the guidance of the assigned Manager IT Project Delivery, the IT Project Manager I/II is responsible for managing and delivering application, operations, and/or business projects for the Excellus Health Plan.

• Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close‑out.
• Plans, schedules, monitors, and reports on activities related to the project.
• Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks.
• Monitors and controls project scope, requirements, and change management needs.
• Identifies the appropriate blend of talent and resources to meet project needs and requirements.
• Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements.
• Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies, producing work plans according to required standards.
• Monitors and reports on the progress of the resolution of high‑impact problems according to established standards, escalating issues which the project team is unable to resolve through appropriate channels related to schedules, working methods, resources, staff matters, or technical difficulties.
• Passes decisions clearly outside the scope of the project upward, including proposed solutions whenever appropriate.
• Meets regularly with management, sponsors, and project teams to review project scope and progress and resolve project issues.
• Establishes appropriate metrics for measuring key project criteria.
• Maintains currency on emerging technologies and project management techniques.
• Monitors and evaluates the quality of performance and product from all work within the scope of responsibility.
• Fosters an environment of continuous improvement, constantly exploring ways to increase efficiencies and productivity, reduce waste, and reduce costs.
• Matrix‑manages cross‑functional suppliers: internal IT, outsource partners, contractors, third‑party consultants, etc., in delivering solutions.
• Makes use of existing knowledge of hardware, software, organizational policies, and organizational management structures to advise on and justify current use.
• Directly negotiates with and functions as a liaison between functional partners, users, and suppliers.
• Acts professionally at all times.
• Represents managers and directors of supported areas in all meetings pertaining to related projects, including decision‑making responsibilities and attendance at corporate and regional committees, meetings, and work groups.
• Coaches and counsels members of cross‑functional teams to accomplish project objectives, meet established schedules and budgets, or resolve technical/operational issues.
• Serves as a change leader, developing and implementing strategies that benefit the Health Plan.
• Mentors new project managers on Excellus methodology, processes, organizational structure, and other relevant areas.
• Assists with coordination of the workload of several Level I and contract project managers on larger projects requiring multiple project managers and teams.
• Works with various groups across the organization to define the scope of a particular project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation.
• Develops, proposes, and negotiates project proposals, quotations, and add‑ons to leadership and the customer, and may be responsible for preparing incoming management for transition from implementation to operating stage.
• Contributes suggestions and works independently to implement changes to project management methodology and processes, gaining consensus among various groups to accept the changes.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a relevant field (or four additional years of related work experience in lieu of a bachelor's).
• Eight years of related work…