IT Helpdesk Technician — Support & Resolve User Issues
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-06-18
Listing for:
Jordan Health Products
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Jordan Health Products is looking for an IT Helpdesk Technician in Rochester, NY. The technician will act as the primary contact for IT-related issues, manage requests, and provide support including device preparation, troubleshooting, and vendor coordination. Qualified candidates should have a high school diploma, basic knowledge of Windows and Microsoft 365, and experience in customer service. Competitive salary and benefits package available, including medical, dental, vision, and retirement plan.
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