Systems Administrator

Akkodis is seeking a Level 1 Systems Admin job with a client in Rochester, NY. Must hold a High School Diploma to be considered. Your role is pivotal in ensuring seamless operations for clients' IT environments. Will be first line of defense for IT issues and elevate complex problems to senior administrators.

Salary Range: $50/k. to $58/k. The salary may be negotiable based on experience, education, geographic location, and other factors

• Be the first line of defense in providing technical support clien
• ts Troubleshooting software glitches, resolving network connectivity issues, or assisting with hardware/software installatio
• ns Diagnose and resolve technical issues promptly, whether in person, over the phone, or electronical
• ly Collaborating closely with IT team, you'll contribute to maintaining our clients' systems up-to-date and running smooth
• ly Creating, modifying, and disabling user accounts (e.g., in Active Director
• y)
  Managing password resets and unlocking account
• s.Responding to day-to-day IT support tickets (Tier 1 help desk
• .Troubleshooting basic hardware and software issues (e.g., OS errors, office applications, VPN connectivit
• y)
  Setting up new workstations, laptops, and peripheral devic
• es Performing routine, scripted tasks like checking daily system backup
• s.Installing standard software updates, operating system patches, and antivirus definitio

• High School Diploma is requir
• ed.
  
  Minimum Two-years related experie
• nce Basic knowledge of operating systems (Windows, macOS) and common productivity softwa
• re.
  
  Proficient with Windows desktop OS ski
• lls Proficient with Apple MacOS ski
• lls Experience with Windows Ser
• ver Experience with Network, UTM, Firewalls, Inter-intra
• net
  
  Experience with MSO
  365 and Google a
• pps Strong understanding of information technology principles and network syste
• ms.
  
  Proficiency in diagnosing and resolving basic hardware and software issu
• es.
  
  Familiarity with help desk ticketing systems and remote support too

• ed to:
  
  Medical/ Dental/Vision Ins
• uran
• ce401k Holidays a

.com Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to:
Medical/Dental/Vision Ins 401k Holidays and PTO To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit  The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including as applicable The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for E