Digital Training Facility Manager DTFM - Rochester, NY; CONUS; Digital Training Facility Management; DTFM

Digital Training Facility Manager [DTFM]

Pro Sidian seeks a Digital Training Facility Manager [DTFM] - Rochester, NY (CONUS ) - Digital Training Facility Management (DTFM) (DTFM
054) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training OBO The Training Management Directorate (TMD). This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Rochester, NY - CONUS | AC/RC: RC | ACOM: USARC.

This service supports DoD/Military Sector Clients (For Present / Future Requirements) and Pro Sidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP
- Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM]. A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.

The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM's in other campus locations.

Responsibilities include the following:

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands-on equipment, operation, and on-site operations
• Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
• Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required) Standard skills required are the following:
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations Standard skills required are the following:
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
• U.S. Citizenship Required
  - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All Pro Sidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
• Other Requirements and Conditions of Employment Apply
• May be required to complete a Financial Disclosure Statement
• Must be able to submit to and qualify for varying levels of background…