Associate Coordinator, Ad Operations

Overview

Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit

This role is ideal for analytical and detail-oriented individuals eager to launch a career in digital media operations. As an Associate, you will build foundational knowledge of ad tech while taking independent ownership of specific operational assignments and campaign tasks. Under limited supervision, you will utilize independent judgment to manage assigned campaign setups, analyze operational data, and resolve foundational delivery anomalies.

This position serves as a stepping-stone to full cross-platform mastery, allowing you to develop specialized subject matter expertise on designated internal tools and drive focused operational initiatives.

• Manage the trafficking and quality assurance of assigned display and video campaigns, exercising independent judgment to ensure setups align with media plans and platform specifications.
• Analyze daily operational reports and tracking logs to identify workflow bottlenecks, recommending tactical process improvements to Coordinators and management.
• Investigate and resolve initial campaign delivery and setup issues, using discretion to determine root causes and implement solutions before escalating complex, cross-platform technical issues.
• Actively consult during internal execution meetings by analyzing client requests and providing recommendations on foundational setup feasibility.
• Serve as the subject matter expert (SME) and project lead for a specific internal workflow, tracking document, or vendor portal, taking independent responsibility for its maintenance and optimization.
• Lead the creation of specific training modules or best-practice guides based on your SME focus area, contributing to the team's overall knowledge base.

• 0–1 years of experience in digital media, advertising operations, or related fields.
• Proficiency in Excel and a demonstrated ability to independently learn and analyze data within technical platforms.
• High attention to detail with the ability to exercise discretion, evaluate data sets, and recommend actionable solutions.
• Basic understanding of digital ecosystems; eagerness to learn HTML, JavaScript, and browser tools.
• Strong communication skills with a proactive mindset, capable of managing assigned projects with limited supervision.

• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

• Inclusive health, dental, and vision plans built to support diverse lifestyles
• Enhanced support for reproductive health, family planning, and new parents
• Employer contribution to HSA
• Voluntary Benefits:
  Pet Insurance, Legal Ease Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
• Generous and inclusive paid parental leave
• Mental health support and Employee Assistance Program (EAP)
• Free access to the Calm App
• Monthly Wellness reimbursement
• Special discounts through Life Mart and Plum Benefits
• Flexible Time Off (FTO) policy and company breaks
• 11 observed Federal holidays
• Summer Fridays between Memorial Day and Labor Day

• Employee Resource Groups that foster connection and community
• DEI programming and initiatives
• Company-sponsored events to bring employees together
• Offices across the U.S., including Manhattan, Philadelphia, and San Jose

• 401(k) participation with discretionary employer match
• Life, Short-term, and Long-term Disability coverage
• Cell phone and WiFi stipend
• Pre-tax commuter benefits
• Access to certified financial coaches and planning tools

• Passionate. We are inspired partners.
• Purposeful. We create with intention.
• Curious. We discover what’s possible.

The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs.

Cadent is an Equal Opportunity…