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Service Desk Supervisor: Lead & Elevate IT Support

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: University of Rochester
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 63815 - 95723 USD Yearly USD 63815.00 95723.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

The University of Rochester is seeking an experienced individual to oversee the Service Desk operations. This role involves providing leadership, guidance, and training to staff, ensuring high-level customer service and efficient handling of incidents.

Qualified candidates will have a minimum of 5 years of related experience, strong organizational skills, and a commitment to fostering an inclusive environment. The position offers a competitive salary range from $63,815 to $95,723.

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