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Pega Technical Business Systems Analyst; W2

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: ReqRoute,Inc
Contract position
Listed on 2026-07-04
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Pega Technical Business Systems Analyst (Contract W2)
Location: City of Rochester

Job Title: Pega Technical BSA

Location: Rochester, NY (Hybrid)

Contract Type: Sub-contractor not Allowed / only w2

Experience: 8+ years

Roles and Responsibilities

Has practical exposure to Pega PCS framework.

Conduct stakeholder interviews, workshops, and DCO sessions.

Understand business processes, pain points, and objectives.

Gather and Document
  • Business Requirements (BRD)
  • Functional Requirements (FRD)
  • Use cases & process flows
Perform Gap Analysis

Perform gap analysis (current vs future state).

Convert Requirements Into
  • User Stories & Acceptance Criteria
  • Case types, flows, stages, SLAs
Define
  • Business rules
  • Data mappings
  • UI/UX logic (screen mockups)

Ensure solution aligns with Pega framework capabilities.

Participate in Agile Ceremonies
  • Backlog grooming
  • Sprint planning
  • Daily stand-ups
  • Sprint demos

Create and manage Product Backlog Items (PBIs). Prioritize and refine user stories with Product Owner.

Work Closely With
  • Lead System Architect (LSA)
  • Senior System Architect (SSA)
  • Developers

Clarify requirements and constraints. Validate feasibility of business requirements in Pega.

Support
  • SIT (System Integration Testing)
  • UAT (User Acceptance Testing)
Responsibilities Include
  • Defining acceptance criteria
  • Reviewing test cases
  • Validating solution against requirements
  • Ensuring BA sign-off before test execution

Act as single point between business stakeholders and IT team.

Conduct
  • Playback sessions
  • Demos
  • Requirement clarification calls

Manage expectations and drive approvals.

Documentation & Deliverables

Key deliverables:

  • BRD / FRD
  • User stories + acceptance criteria
  • Process maps / workflows
  • Data models / mappings
  • UI mockups / wireframes
  • Traceability matrix
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