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Help Desk Technician; Level 1 — Cross‑Train in IT Infra

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 33062 - 38572 USD Yearly USD 33062.00 38572.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Technician (Level 1) — Cross‑Train in IT Infra
Location: City of Rochester

TEKsystems is seeking a Help Desk Technician – Level 1 in Rochester, NY, to join a high-volume support team. This position offers an opportunity for IT career development with cross-training in infrastructure environments.

Responsibilities include handling technical support requests and collaborating with higher-tier support when needed. Applicants should have a minimum of 4 years of technical support experience, with strong skills in Windows OS and customer service.

This is a contract to hire position, fully onsite with benefits available.

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