More jobs:
HR Systems Analyst
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-07
Listing for:
Synapri
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Synapri are partnering with a growing MSP supporting a diverse commercial and education client base, seeking a Second Line Support Technician with strong troubleshooting skills and a solid Microsoft technology background.
This is a hands‑on role, providing exposure to varied environments and playing a key role in delivering high‑quality technical support and maintaining critical IT systems.
Responsibilities- Deliver 1st and 2nd line support across ~100 clients
- Diagnose and resolve hardware, software, and network issues
- Support Microsoft environments (Windows Server, Windows OS, Microsoft 365, Azure)
- Install, configure, and maintain ICT equipment and systems
- Monitor performance and carry out preventative maintenance
- Maintain accurate records within the helpdesk/ticketing system
- 3–5 years’ MSP experience (essential)
- Strong knowledge of Windows Client/Server, Microsoft 365, and Azure
- Solid understanding of networking (LAN/WAN, wired and wireless)
- Proven troubleshooting ability in fast‑paced environments
- Experience with ticketing/helpdesk systems
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×