Managed Services Administrator
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-10
Listing for:
ComTec Solutions
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Cybersecurity, Network Administrator
Job Description & How to Apply Below
The Managed Services Administrator is a behind the scenes technical role designed to support, maintain, upgrade, and automate within our managed services technology stack. Someone who loves learning new technology, automation, scripting, and root cause analysis. Driven to find efficiencies and thrives on innovation and working within a team.
Essential Functions- Daily monitoring of internal and external managed infrastructures
- Behind the scenes support of on-site technical teams
- Liaison with software and cyber security vendors to troubleshoot, repair, and automate
- Monthly network health analysis and reporting for managed services clients
- Continual improvement of managed service alerting systems and proactive automation
- Contribute to team goals with regards to SLA requirements, case resolution, and customer satisfaction
- Participate in emergency on call rotation
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