Application Administrator

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 30 Corporate Woods, Brighton, New York, United States of America, 14623
Opening: Worker Subtype:
Regular
Time Type: Full time
Scheduled Weekly

Hours:

40
Department: 900081 ISD Analytics
Work Shift: UR - Day (United States of America)
Range: UR URG 110
Compensation Range: $61,000.00 - $85,400.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

The Application Administrator builds, maintains, monitors and audits on-premise application installations. This may include, but is not limited to, ensuring security standards are applied, troubleshooting, implementing new solutions, and participating in projects to upgrade components or whole systems. Follows recommended architecture standards related to on-premise applications. On-premise applications could include Epic Cogito, Epic Security, Denodo, Tableau, Informatica, Metric Insights, and Microsoft SQL SSRS.

The Application Administrator participates in on-call rotations, as needed, and typically takes direction from more senior members of the team during daily development efforts, system maintenance, and instances of system failures. Serves on project teams that supports the planning and implementation of new systems or functions and ensures that application maintenance and upgrades are delivered on-time and with quality.

• Provides technical support for non-production and production environments, including troubleshooting and remediation of technical issues. May include working with third-party vendors and software companies. Researches and answers technical application, database, server, and security configuration questions and provide on-call support after hours as defined by the application support requirements. Works with various technical and functional personnel as needed to fulfill requests for technical support, including application support, system-to-system integrations, and security administration.
  
  Monitors non-production and production environments and works in conjunction with database administrators, security, and systems administrators to provide performance tuning on application, database, server, and security settings and features. Appropriately use tools to efficiently manage code migrations, environment builds, testing and implementation. Applies patches and delivers minor and major application upgrades.
• Participates in regular team retrospective events with a continuous improvement mindset. Identifies and recommends improvement opportunities, logs application administration requests, and delivers application administration assignments that improve the system solution. Shares application administration knowledge and provides cross‑training and peer support. Participates in the estimation and planning of future application administration work plans. Updates application administration documentation and procedures for maintaining applications, databases, servers, and security.
• Works with technical resources and, in some cases, functional / business analysts to understand application, database, server, or security requirements and translate them into technical or systems specifications for implementation. Configures application, database, server, or security settings and features as required for project or enhancement activities and provides implementation and ongoing support. Participates in application administration, maintenance, or implementation planning. Updates technical documentation for use…