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Service Desk Technician II – IT Support
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-14
Listing for:
University of Rochester
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Location: City of Rochester
University of Rochester is seeking a customer-focused Service Desk professional to provide phone, remote, and chat support in a 24/7 environment. You will handle advanced troubleshooting for hardware, software, and network issues, while assisting with onboarding and documentation.
The role may involve on-call rotation and testing for new applications, contributing to a reliable IT experience for researchers and staff.
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