Level 1 Junior Systems Administrator
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-15
Listing for:
Ce-Technologies
Full Time, Part Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support, Windows Server
Job Description & How to Apply Below
Position Overview
We are looking for a full‑time Level 1 Junior Systems Administrator to join our team in Rochester, NY. This role is a first line of defense in providing technical support to our clients and offers opportunity for personal and professional development.
Responsibilities- Provide technical support for Windows, macOS, Windows Server, and network equipment.
- Troubleshoot software and hardware issues for clients’ IT environments.
- Resolve network connectivity issues, assist with installations, and maintain system updates.
- Collaborate with the IT team to ensure clients’ systems run smoothly.
- Provide remote and onsite support via phone, email, or in person.
- Minimum of 2 years of experience supporting Windows in a commercial environment.
- Basic knowledge of operating systems (Windows, macOS) and common productivity software.
- Intermediate level Windows desktop OS skills.
- Intermediate level Apple macOS skills.
- Beginner–Intermediate level Windows Server.
- Beginner–Intermediate level Network, UTM, Firewalls, Inter‑intranet.
- Intermediate level MSO
365 and Google apps. - Strong understanding of information technology principles and network systems.
- Proficiency in diagnosing and resolving basic hardware and software issues.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non‑technical users.
- Customer‑focused mindset with dedication to providing exceptional service.
- Ability to work independently and collaboratively in a fast‑paced environment.
- Familiarity with help desk ticketing systems and remote support tools.
- Must have good troubleshooting skills, ability to self‑manage and find solutions.
- Must have or pass CompTIA A+ exam within 6 months.
Pay Range: $18 - $28 per hour.
- Dental Insurance
- Health Savings Account
- Life Insurance
- Medical Insurance
- Paid Time Off
- Retirement Savings and Planning
- Vision Insurance
3144 S. Winton Rd, Ste 300
Rochester, NY 14623
United States of America
Department:
Operations
Full/Part Time:
Full Time
Workplace Type:
In Person
Years of
Experience:
0 – 1 Years
Level of
Education:
High School Diploma
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