Supv, EMR Analysts

Job Title: Supv, EMR Analysts
Department: Clinical Applications
Location: Hybrid (Onsite & Remote) ,Riedman Campus, 100 Kings Highway, Rochester NY 14617
Hours Per Week: 40
Schedule: Full-Time, Day Shift, Monday to Friday, (8:00 am - 5:00 pm)

Primary responsibilities for the Supervisor position include design, build, testing, validation and ongoing support for two or more Care Connect applications. The team member must possess in-depth knowledge of software functionality and must be able to quickly gain knowledge of operational workflows. In collaboration with the Care Connect leadership team and operational leaders, the Supervisor Analyst will lead initiatives to bring up new applications as well as stabilize and optimize existing Care Connect applications.

The Supervisor will facilitate cross-application work groups as needed to accomplish project goals.

• Reports directly to the Manager of Clinical Applications.
• Provides direct supervisory oversight for two or more application teams and is responsible for attaining defined project outcomes.
• Lead major projects and/or initiatives through to successful completion with little to no oversight.
• Lead cross-application teams.
• Work cooperatively and effectively with operational leadership to develop and test future‑state workflows.
• Effective communication regarding build changes and project plans to end users and all levels of leadership.
• Obtaining and maintaining Epic certification in assigned application module.
• Participating in application design, validation, and advanced design sessions within assigned area.
• Designing and implementing future‑state operational workflows by interacting with operational department representatives to analyze needs and translate these into system design.
• Populating master tables and system files in accordance with established guidelines; following standards for naming and numbering conventions and security classifications.
• Testing in a structured manner and documenting testing results.
• Following established guidelines for system change control.
• Tracking, updating, and resolving issues.
• Collaborating with Principal Trainers in the design and development of role‑based training programs to support the workflows to be implemented.
• Training end‑users on proper use of the application.
• Maintaining system documentation to enable ongoing support of the system.
• Implementing approved changes based on customer‑designated priorities.
• Troubleshooting problems identified by team members and end‑users.
• Reviewing and testing new builds and releases prior to implementing in the production environment.
• Identifying potential system enhancement needs.
• Providing demonstrations of system functionality as necessary.

• Identify testing requirements for assigned application module.
• Adjust Testing Toolkit test scripts and scenarios to adequately test expected functionality.
• Collaborate with Testing Coordinator, peer Application Testing Coordinators, and Workgroup Coordinator to plan testing activities.
• Update the Testing Tracker documentation to reflect testing results.
• Identify, document, and track testing‑related issues through completion.
• Report results of testing to Project Manager and Testing Coordinator.

• Has successfully led at least two major initiatives through to successful completion as a Care Connect Analyst.
• Consistently exceeded expectations as a Care Connect Analyst.
• Functional area
  
  expertise as determined by leader.
• Excellent customer service and communication skills.
• Understanding/knowledge of clinical/peripheral healthcare functions and work processes.
• Understanding of technology related to functional processes/workflow.

• EPIC Certification.

$93,000.00 - $

L
- Light Work
- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.