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NOC Technical Support Technician - Wi-Fi & VoIP
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-24
Listing for:
GoNetspeed
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
GoNetspeed is looking for a Technical Support Technician to be a key member of the Network Operations Center. You will handle Level I (and some Level II) troubleshooting for Wi‑Fi, PON networks, Internet and VoIP, reporting to the NOC Manager and coordinating with other groups as needed.
Ideal candidates have an Associate Degree in IT or equivalent experience, with strong Microsoft Office skills, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.
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