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National Field Support Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-26
Listing for:
Spectrum
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Spectrum is seeking a National Field Support Representative to assist Field Technicians by troubleshooting customer issues at client locations. You’ll coordinate with technicians, analyze problems in real-time, and use a range of tools to keep service incidents moving toward resolution.
You’ll work in a 24/7 call center environment, with the opportunity for growth through training and expanded education, plus a comprehensive pay and benefits package.
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