Legal Operations Specialist

Job Description

SUMMARY/

JOB PURPOSE:

• Constellation Brands is seeking an experienced Legal Operations Specialist to join its growing Legal Operations team, reporting to the Director of Legal Operations. This is an exciting opportunity for a detail-oriented, solutions-focused professional to help advance legal technology, streamline processes, and improve operational effectiveness across the legal department. Working within a lean, highly collaborative team, this role offers broad exposure to legal operations, cross-functional partnership, and meaningful project work that supports the department’s continued growth and evolution.
• In close partnership with the Director of Legal Operations and the Manager of Legal Operations, the Legal Operations Specialist will help drive system implementations, legal projects, reporting, and end-user training.
• The ideal candidate brings strong analytical skills, a collaborative mindset, and experience in a legal, compliance, or corporate environment, along with the ability to manage multiple concurrent work streams. Experience with Contract Lifecycle Management (CLM), legal e-billing, and document management systems is preferred, as is the ability to train end users effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process Optimization:
  Help analyze, design, and improve legal department workflows, policies, and procedures to increase efficiency and reduce risk.
• Technology Management:
  Help evaluate, implement, and administer legal technology solutions, including e-billing, contract lifecycle management, document management systems, and AI tools.
• Project Management:
  Contribute to legal projects and initiatives, including system implementations.
• Training:
  Help deliver end-user training and support adoption of CLM, legal e-billing, document management, and related systems.
• Data & Metrics:
  Contribute to reporting and analytics, including legal spend management, data validation, dashboard configuration, and presentation-ready insights.
• Records Management:
  Help support records cleanup efforts and related organizational initiatives.
• Knowledge Management:
  Help maintain and improve legal department resources, templates, and knowledge bases.
• Cross-Functional Collaboration:
  
  Partner with teams across IT, Procurement, Finance, HR, and Compliance to support company-wide initiatives and drive alignment.

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities.

REQUIREMENTS - EDUCATION/EXPERIENCE/KNOWLEDGE &

SKILLS:

Education:

• Bachelor’s degree in a related discipline, such as computer science, information technology, engineering, law, or a related field.

Experience:

• 3+ years of experience in legal operations, paralegal work, legal project management, or a related field.
• Basic understanding of legal procedures and regulations.
• Experience administering legal technology systems, including CLM, legal e-billing, document management, IP, e-signature, workflow and task automation, intake solutions, and creating AI agents is preferred.
• Knowledge of reporting and analytical tools, including Power BI, is a plus.
• Experience training and supporting others in the use of technology tools, including one-on-one end-user support, is preferred.

Knowledge &

Skills:

• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Project, Teams, and SharePoint.
• Strong written and verbal communication, project management, and problem-solving skills.
• Familiarity with AI tools and emerging technologies that support legal operations workflows, streamline administrative tasks, improve reporting, and enhance process efficiency.
• Ability to manage multiple tasks in a fast-paced environment and reprioritize effectively within short time frames.

• Ability to interact comfortably with business colleagues using clear and concise verbal and written communication.
• Highly organized, detail-oriented, and efficient.
• Demonstrates sound judgment and a responsible, conscientious approach to work.
• Ability to work both independently and collaboratively in a team environment.
• Committed to quality, reliability, and the highest professional standards in all work.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Must be able to sit and/or stand…