IT Support Pro: Desk‑side & NOC Tier 1
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-02
Listing for:
Innovative-Solutions
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Innovative is seeking an IT Support Specialist to provide hands-on technical support for our internal operations in Rochester, NY. You will be the first point of contact for employee technology requests, handling helpdesk tickets and desk-side support, with opportunities to assist the NOC team on larger issues.
You'll deploy and maintain Windows and Mac workstations, manage SaaS apps like Office 365, and help onboard/offboard employees.
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