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In-Store Tech Support & Device Setup

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Best Buy
Full Time position
Listed on 2026-08-05
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Best Buy's Geek Squad Agent in Rochester, NY, serves as the first point of contact for customers seeking technology support, advice and solutions for computers and devices. You’ll receive training to assess needs, perform basic services and collaborate with other agents on more complex repairs.

In this role, you’ll help customers set up devices, provide time estimates, and maintain knowledge through ongoing training while working a flexible schedule, including holidays, nights and weekends.

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