IT Help Desk Technician I — End-User Devices
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-05
Listing for:
University of Rochester
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
The University of Rochester is seeking a Customer Tech Support Tech I at Strong Memorial Hospital to deliver first-level support for end-user devices in an on-site environment. You will troubleshoot OS, connectivity, and application issues, and assist with setup and maintenance of desktops, laptops, and mobile devices.
This role emphasizes strong customer service, clear communication, and proactive problem-solving, with flexibility to cover a 24/7 schedule across site locations.
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