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End-User Tech Support Specialist I
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-11
Listing for:
University-of-Rochester
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The University of Rochester is seeking a Regular full-time ISD Customer Service Specialist to provide first-level technical support for end-user computing devices. The role involves troubleshooting OS, connectivity and application issues, and helping with setup and maintenance of endpoint devices.
Responsibilities include assisting via the Service Desk or on-site, ensuring timely resolution, and participating in training sessions.
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