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Onsite Help Desk Tech I — Customer IT Support

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: DIMARCO GROUP LLC
Full Time position
Listed on 2026-08-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

The DiMarco Group is seeking a motivated Help Desk Technician – Level 1 to provide end-user support across all DiMarco Group entities. This onsite role in Henrietta, NY offers hands-on experience with modern IT systems and infrastructure.

You will be the first point of contact, resolve tickets, manage accounts, and assist with Microsoft 365 and Windows 11 support, while traveling to company locations as needed.

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