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Regional IT Field Leader: Ops Support & Security
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-13
Listing for:
Pho Prime, LLC
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Support, IT Specialist
Job Description & How to Apply Below
Artera Services is seeking a Regional Field Support Manager to lead onsite Tier 2 IT Support Engineers across OpCo locations, including Rochester, NY, Boston, MA, and Wellsville, NY. You will own people management and technical ownership of MDM compliance, site infrastructure, device lifecycle, and ticketing performance.
This role requires building relationships with OpCo leaders, enforcing enterprise IT standards, and travel to sites.
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