Chief Technology Officer

Job Summary

The Chief Technical Officer (CTO) is a C-suite executive and a member of the senior leadership team, accountable for defining and executing Cater Trax®'s enterprise technology vision in direct support of the company's AI business transformation strategy. As the company's most senior technologist, the CTO holds full executive ownership of the technology function and its contribution to enterprise growth, value creation, and constituent indispensability.

The Chief Technical Officer (CTO) is a C-suite executive and a member of the senior leadership team, accountable for defining and executing Cater Trax®'s enterprise technology vision in direct support of the company's AI business transformation strategy. As the company's most senior technologist, the CTO holds full executive ownership of the technology function and its contribution to enterprise growth, value creation, and constituent indispensability.

Reporting directly to the CEO and partnering with the Board and executive leadership team, the CTO serves as the company's ultimate technology authority, with end-to-end ownership of the entire technology organization — spanning enterprise and AI architecture, data engineering, platform and software engineering, and information security. The CTO is a strategic leader who bridges business objectives with technical execution — setting technical direction, championing modern engineering practices, accelerating AI integration across product and operations, and ensuring the security and scalability of the current and future-state Cater Trax® platform.

The CTO leads primarily through the technology organization's directors and managers, retaining the technical depth to guide architecture and hold the quality line. The role ensures that technology decisions compound platform excellence and support our constituent model before creating technical debt or fragmentation. This includes all internal and external users and systems. The company is hybrid but qualified remote applicants are encouraged to apply.

• Define and communicate the multi-year technology roadmap aligned to business transformation and growth objectives.
• Partner with the CEO and executive leadership team to translate business strategy into actionable technology initiatives and investment priorities.
• Serve as a member of the executive leadership team and report regularly to the Portfolio on technology strategy, roadmap progress, risk posture, and investment priorities.
• Serve as the organization's primary technology spokesperson with the customers, partners, and portfolio (as needed).
• Build and sustain a high performing, collaborative culture grounded in accountability, innovation, and continuous learning.
• Lead organizational planning including headcount, team structure, skills development, and succession across all technical disciplines.

• Own the enterprise AI architecture strategy, including the selection of AI/ML frameworks, platforms, and tooling to enable scalable, production-grade AI features.
• Drive the development and governance of core data model, ensuring data integrity, accessibility, and readiness to support AI and analytics workloads.
• Champion the integration of AI capabilities — including generative AI, predictive analytics, and automation — into the product suite and internal operations.
• Establish AI governance policies covering model explainability, bias detection, data privacy, and responsible use in alignment with applicable regulations.
• Collaborate with Product and Customer Success to identify and prioritize high impact AI use cases across the client lifecycle.

• Provide executive oversight of platform engineering and infrastructure, ensuring the platform is scalable, reliable, observable, and cost efficient.
• Guide software engineering teams in architectural decision making, engineering standards, and the adoption of Dev Ops/Dev Sec Ops  practices and CI/CD pipelines.
• Oversee the full software development lifecycle (SDLC), quality assurance processes, and release…