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Junior IT Operations & Help Desk Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-02
Listing for:
The Arc of Monroe
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
The Arc of Monroe is seeking an IT Help Desk Specialist to serve as the first point of contact for technology support. In partnership with the MSP, you will provide frontline technical support, resolve routine issues, and coordinate escalations to ensure employees receive timely assistance.
_required qualifications include an associate degree or equivalent, 1–2 years of IT support experience, and familiarity with Windows and Microsoft 365. Transportation to multiple sites is required._
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