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Onsite IT Service Desk Technician – Rochester
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-06
Listing for:
ACM Global Laboratories, Inc.
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
ACM Global Laboratories, Inc. in Rochester, NY, is seeking an IT Service Desk Technician to be the first point of contact for internal users.
The role supports incidents and requests via in-person, phone, and email, delivering timely solutions and maintaining high first-contact resolution. You will perform end-user onboarding, manage accounts, escalate as needed, and collaborate with engineering to translate issues into improvements.
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