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Onsite IT Service Desk Specialist – Fast
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-10
Listing for:
Drugscan
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Location: City of Rochester
ACM Global Laboratories is seeking an IT Service Desk Technician in Rochester, NY. The role involves first-line IT support across in-person, phone, and email channels, with a focus on high first-contact resolution and customer service.
Responsibilities include user onboarding/offboarding, incident management, and collaboration with engineering teams to improve products and support. 40 hours per week, daytime schedule in Rochester.
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