Operations and Logistics Manager in Rochester

MAVIG USA - Operations & Logistics Manager

Medical Equipment Distribution – Rochester, NY

Location: Rochester, NY

Schedule: Full-Time | Monday–Friday | 8:30 AM – 4:30 PM

Salary Range: $70,000 – $72,000 (depending on experience)

MAVIG is seeking a hands‑on Operations & Logistics Manager to oversee the daily operations of our U.S. office and warehouse in Rochester, NY. This role leads a small operations team while ensuring efficient inventory management, order processing, and shipping logistics supporting major healthcare OEM customers across the United States.

This is a small‑team leadership role with operational autonomy
, ideal for someone who enjoys both operational oversight and direct involvement in logistics and warehouse operations.

• Manage daily operations of the MAVIG U.S. office and warehouse.
• Supervise and support operations staff responsible for shipping and order processing (1 Shipping Coordinator and 2 Order Processing staff).
• Oversee inventory control, order pricing coordination, and document management.
• Generate operational reports and manage workflow using the MAVIG Business Express ERP system.

• Support order fulfillment for major healthcare OEM partners including:
  • GE Healthcare
  • Philips Healthcare
  • Siemens Healthineers
• Utilize OEM ordering portals to retrieve purchase orders, update shipping information, and enter invoice data.
• Serve as an operational contact for customer shipment tracking and order status inquiries.

• Oversee daily warehouse activities including receiving, staging, packing, and shipping equipment.
• Assist with warehouse tasks when needed, including:
  • Forklift and pallet jack operation
  • Unloading tractor trailers
  • Staging equipment for outbound shipment
  • Creating shipping labels and Bills of Lading (BOL)
  • Reviewing shipping and billing documentation for accuracy

• Monitor aging invoices and assist with follow‑up on customer payments beyond 60 days.
• Identify opportunities to improve operational efficiency and workflow.
• Maintain strict confidentiality of MAVIG product information, documentation, and technical drawings.
• Ensure adherence to company policies including internet and social media guidelines.
• Support additional operational initiatives as requested by management.

• Experience in operations, logistics, supply chain, or warehouse management.
• Experience with ERP or inventory management systems.
• Strong organizational, communication, and problem‑solving skills.
• Ability to manage both administrative operations and hands‑on logistics tasks.
• Experience in medical equipment distribution, healthcare supply chain, or industrial logistics is a plus.
• Ability to lift up to 40 lbs. unassisted.

• Medical & Dental Insurance
• Profit Sharing Program – Employer funded after one full calendar year of service (5‑year vesting)
• 401(k) Retirement Plan – Employee funded
• Paid Time Off (PTO)
  • 5 PTO days after first 6 months
  • 5 additional PTO days after 1‑year anniversary
  • 1 additional day accrued each year (maximum of 15 days)
  • PTO may be taken in 1/2-day increments (4 hours)

• Work with global leaders in medical imaging technology
• Support operations serving major healthcare manufacturers
• Stable and growing company with long‑term career potential
• Collaborative environment with operational ownership and decision‑making authority