Apparel & Promotional Product Development Coordinator

A to Z Media is seeking a detail‑oriented Apparel & Promotional Product Development Coordinator. In this role, you will serve as the operational backbone of our merchandise department, executing and tracking product development, logistics, and vendor coordination for a diverse roster of music and brand clients.

This role will focus on the seamless execution of merchandise programs, from initial start to final delivery. This role is ideal for a proactive, highly organized individual with a passion for music who thrives on cross‑functional collaboration, precise timeline management, and hands‑on problem solving.

• Manage the day‑to‑day product lifecycle, tracking items through design, proofing, manufacturing, and final delivery.
• Work closely with the Internal Art Department to route design assets and proofs, ensuring client approvals are secured and accurate.
• Maintain an up‑to‑date production calendar and generate weekly status reports to keep all open projects on schedule.
• Monitor pre‑production samples for quality issues, coordinate client approvals, and flag discrepancies immediately.

• Serve as a point of contact for our global vendor network to secure pricing, proofs, production timelines, and shipping methods.
• Issue accurate Purchase Orders (POs) to vendors, confirm receipt, and monitor vendor portals for completion dates.
• Assist in researching and vetting new vendors and manufacturers to expand apparel and promotional product options.

• Maintain regular, clear communication (email, Slack, Zoom, phone) with clients, managers, and sales teams regarding job statuses.
• Assist in compiling internal pitch decks and monthly recaps showcasing newly developed products.
• Act as a responsive point of contact for client claims, following established procedures to correct production or delivery errors swiftly.

• Maintain accurate, real‑time records of milestones, production notes, and shipping details within our custom database.
• Generate and issue accurate client invoices upon project completion; coordinate VAT and domestic sales tax billing with the finance team.
• Liaise with the warehouse team to coordinate incoming shipments, pickups, physical inventory counts, and product reworks.

• 2–4 years of relevant experience in product coordination, apparel production, account management, or merchandise operations.
• Direct experience working within an apparel, promotional products, or music merchandise environment is highly preferred.
• Proven ability to handle multiple competing priorities simultaneously in a fast‑paced, deadline‑driven environment.
• Exceptional written and verbal communication skills, with the ability to collaborate effectively with both business executives and creative artists/managers.
• High comfort level working in a dynamic environment, with a “can‑do” attitude and a knack for proactive problem‑solving.

• Extreme attention to detail—focus on follow‑through, database accuracy, and order precision.
• Cross‑functional collaboration—ability to act as a seamless bridge between sales, art, logistics, accounting, and external partners.
• Logistical aptitude—understanding of shipping, tracking, warehousing, and production workflows.
• Creative alignment—a strong eye for product quality and design, combined with a genuine passion for music culture and artist branding.

Full‑Time, Onsite to Hybrid, $45,000 - $65,000