Field Service Technician II

Overview

Talent Acquisition Specialist @ Canon USA | Becoming a leader. Canon USA is seeking a Field Service Technician to deliver exceptional experiences and elevated efficiency within routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Base pay range: $19.00/hr - $25.49/hr

• Reporting to your manager on product failure trends and serviceability issues with the necessary supported documentation, ensuring accurate information and record keeping.
• Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level that helps achieve the branch/district’s overall metric targets.

• Hold a High School diploma or equivalent experience.
• Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
• Ability to travel (valid driver’s license and acceptable driving record required).
• Capable of functioning in a 24/7 environment, including shift work and on-call rotations.
• Required to obtain security and/or other clearances as required by customers to enter customer premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

Canon U.S.A., Inc. is a leader in digital imaging and innovation. We offer a comprehensive benefits package and a range of rewards. For more information about life at Canon, visit the official Canon USA website.

Full-Time On Site – This position requires full-time presence at assigned office/worksite/territory on scheduled work days.

Canon U.S.A., Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We comply with all applicable laws, regulations, orders and mandates.