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Alarm Monitoring Team Lead & Coach
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-15
Listing for:
ADT Security Services
Full Time
position Listed on 2026-02-15
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
A leading security solutions provider is seeking a Supervisor for their Rochester, NY Monitoring Center. In this role, you will lead a team of 15-20 members, ensuring high performance and efficiency in handling customer alarm activities. The ideal candidate will have a two-year degree, extensive customer service experience, and supervisory skills. You will provide coaching and guidance, lead team-building initiatives, and manage performance metrics in a fast-paced environment.
The schedule is Sunday to Thursday from 3:00 pm to 11:30 pm EST.
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