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Area Leader: Multi-Office Ops & Client
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-01
Listing for:
H&R Block, Inc.
Full Time
position Listed on 2026-09-01
Job specializations:
-
Management
Operations Management, Area Manager
Job Description & How to Apply Below
Location: City of Rochester
H&R Block is seeking an Area Experience Leader to manage 4–6 retail offices, ensuring a consistent, high‑quality client experience across locations. You will guide Tax Professionals and Client Service Professionals, setting expectations, coaching teams, and aligning staffing to deliver excellence.
This role balances strategic oversight with hands‑on leadership to strengthen execution and business results. You will own office readiness, staffing, facilities, compliance, and day‑to‑day operations
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