Managing Director

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Management New York, NY, US

3 days ago Requisition

Salary Range: $ To $ Annually

The Managing Director (MD) is a senior operational leader responsible for driving excellence across a designated region or portfolio within AKAM’s property management division. This role oversees approximately four (4) directly managed properties while providing strategic oversight and leadership to four to five (4–5) Managing Executives and their respective portfolios.

The Managing Director is accountable for ensuring that all buildings under their supervision achieve optimal operational, financial, and service outcomes in alignment with AKAM’s mission, standards, and client expectations. This position requires a dynamic leader with strong business acumen, client relationship management skills, and the ability to coach and empower others while maintaining high accountability and engagement levels across teams.

• Oversee a combined portfolio that includes the Managing Director’s own assigned properties and the portfolio managed by assigned Managing Executives.
• Lead, mentor, and develop Managing Executives, Senior Managing Executives, and Assistant Managing Executives on direct managed properties, fostering a culture of accountability, collaboration, and professional growth.
• Serve as the escalation point for high-profile, sensitive, or complex Board and resident matters, providing resolution guidance and executive-level communication.
• Conduct as needed one-on-one check-ins with Managing Executives to review portfolio performance, staffing needs, board relations, and operational priorities.

• Establish and maintain trusted advisory relationships with Boards, Owners, and Committees, providing executive-level guidance on governance, strategy, financial planning, and long-term capital initiatives.
• Attend board, shareholder, town halls as needed as support to Managing Executives, particularly for high-profile, transitioning, or distressed communities.
• Attend board, shareholder, town halls for direct managed properties.
• Annual meetings are mandatory as oversight and direct management properties.
• Support new business development through reputation management, referrals, and onboarding assistance for new clients.
• Lead conflict resolution and mediation in partnership with Legal and Senior Leadership, ensuring outcomes that protect both the client relationship and AKAM’s reputation.

• Ensure that property operations align with AKAM’s Standard Operating Procedures (SOPs), internal controls, and compliance policies.
• Work as liaison with the building professionals and board to assess, and approve major contracts, vendor agreements, and scopes of work, ensuring financial prudence and operational efficiency.
• Oversee execution of capital projects and major repairs, providing leadership to ensure timely delivery, quality assurance, and fiscal accountability within limits outlined in property management agreement.
• Partner closely with Building Operations, Compliance, and Risk Management to ensure all regulatory requirements, inspections, and filings are met.
• Conduct site visits as needed with each Managing Executive to reinforce standards, assess property conditions, and evaluate staff performance.
• Collaborate with Financial Analysts to ensure all budgets, forecasts, and financial statements are accurate, transparent, and on schedule for direct managed properties.
• Ensure Management Executives are on…