Branch Manager

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Regular Full-Time Retail Greece, NY, US

13 days ago Requisition

Salary Range: $62,400.00 To $90,000.00 Annually

Purpose :
The Branch Manager will be responsible for building, coaching, and leading a high performing team in a retail branch to deliver financial products and solutions that improve the financial well-being of Five Star Bank clients, deepen client relationships, increase wallet share through cross sell with a focus on demand deposit accounts, and help clients to achieve their financial goals. The Branch Manager is responsible for clearly setting and articulating individual performance expectations, coaching to attainment, and following up on performance issues.

The Branch Manager will accomplish this through a regular cadence of formal, structured one on one meetings, real time feedback, and branch huddles with their associates. The Branch Manager will also motivate the team to provide an outstanding client experience, achieve sales and service goals, prioritize activities.

The Branch Manager should fully leverage the technological tools available within the Bank (e.g., Salesforce, Client Insights) to facilitate business development and sales activity and drive the same level of adoption and utilization from associates. Additional responsibilities include developing Center of Influence relationships and networking within a defined market to acquire new consumer and business relationships throughout the communities served. The role also requires ensuring compliance with security, audit, and operational procedures and providing direction and guidance on operational and regulatory procedures to the team, including active participation in training from the Branch Manager and fellow associates within the team.

All Branch Managers represent key leaders within the Bank and are expected to upload the Bank’s HEART values at all times as active stewards of the Bank’s culture.

Essential Functions
:

• Responsible for the coaching, mentoring and development of assigned team by following a structured weekly coaching model, observational coaching sessions, joint sales calls, and establishing individual professional development plans. Provides training opportunities to ensure the assigned team have the skills and resources necessary to be successful. Ensures assigned team understands their role in the delivery of the Five Star Bank experience and positively supports changes in the work environment.
  
  Works with HR to attract, retain and develop high caliber people and teams with diverse capabilities.
• Develop and implement a business plan that defines how assigned offices will achieve quarterly sales goals which includes assigning individual goals for each associate and setting expectations for activities.
• Responsible for functioning as the primary business development officer in their assigned market, which includes identifying and pursuing potential sources of business, making regular business development calls on consumer and business prospects and existing customers, participating in various professional, civic and community activities, and being the local representative of the Bank in the community.
• Collaborate with other lines of business partners to capitalize on business opportunities within the defined market.
• Effectively utilize necessary and available technology including all bank software as required by the position. Ensure assigned team effectively utilizes sales tools and the CRM system to identify client needs and deliver appropriate solutions.
• Ensure that all associates are properly trained and updated in all areas of…