FJC; Family Justice Center) Director

OUR MISSION:
To prevent domestic violence and champion survivor safety, justice, healing, and hope.

OUR VALUES:
Inclusion, Respect, Integrity, Excellence, Collaboration

Job Description

The Family Justice Center Director provides strategic leadership and operational oversight for the Family Justice Center (FJC), ensuring the delivery of coordinated, trauma-informed, and survivor-centered services for individuals impacted by domestic violence. The Director leads a multidisciplinary, co-located partnership of community agencies, fostering collaboration, accountability, and innovation to improve survivor safety, access to justice, and long-term healing. This position is responsible for program administration, staff leadership, grant and contract compliance, budget oversight, community partnerships, and strategic planning while promoting best practices within the Family Justice Center model.

Guided by Willow Domestic Violence Center's values, the Director cultivates strong relationships with partner agencies, enhances coordinated community responses, and ensures the Family Justice Center remains a welcoming, accessible, and family-centered environment where survivors can access comprehensive services in one location.

• Provide strategic leadership and operational oversight for the Family Justice Center (FJC), ensuring alignment with Willow Domestic Violence Center's mission, vision, strategic priorities, and values.
• Develop, implement, and evaluate short- and long-term strategic plans, program goals, measurable outcomes, and continuous improvement initiatives for FJC services.
• Lead the planning and execution of initiatives that strengthen coordinated community responses to domestic violence.
• Ensure all FJC activities, programs, and services are delivered using trauma-informed, evidence-based, and survivor-centered practices.
• Evaluate program effectiveness, identify emerging needs, and implement innovative solutions to enhance survivor access, safety, and service outcomes.
• Oversee service delivery models for the Mobile Advocacy Deaf IGNITE, Counseling, and Family Justice Center Programs, ensuring consistency, quality, and accessibility of services.

• Identify opportunities to improve workflows, increase collaboration, eliminate duplication of services, and strengthen accessibility for survivors.
• Develop and implement policies, procedures, and operational practices that support a coordinated, multidisciplinary approach to survivor services.
• Respond effectively to crises, emergencies, and complex organizational situations while maintaining stability and continuity of services.

• Alongside Director of Grants oversee grant development, implementation, compliance, reporting, and performance outcomes to support sustainable programming.
• Monitor program expenditures, staffing resources, and operational needs to ensure effective use of funding.
• Ensure compliance with all contractual requirements, funding guidelines, agency policies, licensing standards, and applicable regulations.

• Provide leadership, supervision, coaching, and professional development for the management staff of the FJC program teams.
• Support staff development through training, mentoring, performance feedback, and opportunities for professional growth.
• Promote cross-program collaboration to ensure coordinated, seamless, and survivor-centered service delivery.
• Develop strategies to strengthen team performance, accountability, and collaboration during periods of change.
• Provide guidance and support during complex cases, critical incidents, and…