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Operations Product Support Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: On-Board Companies
Full Time, Contract position
Listed on 2026-02-17
Job specializations:
  • Manufacturing / Production
    Quality Engineering, Manufacturing Engineer
  • Engineering
    Quality Engineering, Manufacturing Engineer
Salary/Wage Range or Industry Benchmark: 35 - 45 USD Hourly USD 35.00 45.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

On-Board Services is hiring an Operations Product Support Specialist in Rochester, NY

For immediate consideration please send your resume to  Subject Line:
Position Title and State you are located.

About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full-time positions to our employees. We offer benefits as well as 401k.

Position Details:

Title:

Operations Product Support Specialist

Position Type: 6 month contract assignment with additional opportunity contingent upon performance and continued business need.

Job Location:

Rochester, NY

Shift: 1st Shift

Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance, PTO

Compensation: $35-$45/HR

Overview:

This contract role on the Operations Product Support team supports validation activities for new products within a medical device manufacturing environment. The position requires the ability to work independently while collaborating effectively with cross-functional teams.

Key Responsibilities:
  • Review calibration traceability claim papers, which document that patient sample test results on a VITROS system are traceable to the highest reference material/system in the calibration hierarchy.
  • Compare current product papers to internal benchmark documents to ensure compliance with ISO 17511 requirements.
  • Make required edits to ensure full compliance, provide rationale for changes, and route revised papers for approval using the Change Control system (basic training provided).
  • Perform minor edits or, as needed, calculate new statistically derived uncertainty estimates, requiring familiarity with statistics and statistical software (e.g., Minitab, Excel).
  • Provide routine progress updates to the project core team.
Qualifications:
  • Bachelor’s degree in a scientific field.
  • Strong written and verbal communication skills, with excellent attention to detail.
  • Proficiency in Excel required; statistical analysis skills preferred.

Apply Today!

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including:
Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.”

On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.

JD# 25-00230
INDOJ

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