Production Associate

Production Associate

Department: Production

Reports To: Production Supervisor / Department Manager

Location: Rochester, NY

Full-Time: A typical work schedule is based on operational needs and may include 1st, 2nd, or 3rd shift assignments, with flexibility to support overtime, peak production periods, and special projects.

Pay

Schedule:

Weekly

Non-Exempt: Compensation range is $39, annually, depending on experience.

Shift Differential: 2nd Shift +$1/hr, 3rd Shift +$2/hr (based on hours worked)

Benefits: Begin the first day after the first two full months of employment.

The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person's contributions and understand that every role has unique requirements that influence compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels.

Our goal is to ensure that compensation remains equitable, aligned with the demands of each position, and reflective of each employee's unique value.

Immediate Mailing Services is seeking dependable, motivated, and detail-oriented individuals to join our production team. Production Associates play a critical role in the preparation, printing, inserting, sorting, quality control, packaging, and distribution of customer communications and mail products.

This position is ideal for individuals who enjoy working in a fast-paced environment, take pride in producing quality work, and want opportunities to learn new skills and advance within a growing organization. No industry experience is required for many assignments—we are willing to train individuals who demonstrate a strong work ethic, reliability, and a commitment to quality.

• Operate, monitor, and support various production, printing, inserting, sorting, packaging, and mailing equipment.
• Perform quality checks to verify accuracy, completeness, and compliance with customer and company requirements.
• Load materials, supplies, paper, envelopes, and production components into equipment or workstations.
• Package, sort, stage, palletize, and prepare finished products for shipment or mailing.
• Follow standard operating procedures, work instructions, safety requirements, and quality standards.
• Complete required production documentation accurately and in a timely manner.
• Identify quality concerns, equipment issues, or production discrepancies and notify leadership as appropriate.
• Maintain a clean, safe, and organized work area.
• Work collaboratively with team members to meet daily production goals and customer deadlines.
• Assist with inventory movement, material handling, and general production support activities.
• Crosstrain in multiple departments and production processes as business needs require.

• Attendance and reliability
• Productivity and throughput
• Quality and accuracy rates
• Safety compliance
• Teamwork and collaboration
• Ability to learn and perform multiple production functions
• Meeting production schedules and customer deadlines
• Reduction of waste, errors, and rework

Employees may be required to perform duties outside their primary responsibilities or assigned department, as reasonably requested by management. These duties may occasionally occur outside regular working hours, provided they align with applicable labor laws.

• Work is performed in a warehouse or production facility environment.
• May be exposed to varying temperatures, noise, dust, and printing chemicals.
• Must be able to lift 50 pounds, push 800 pounds on a load-bearing cart, carry 25 pounds, and pull 200 pounds.
• Must be able to use hand tools, pallet jacks, and forklifts.
• Requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods.
• Fast-paced, deadline-driven setting requiring the ability to manage multiple tasks…