Volunteer Coordinator

Order#: NY1659482

VOLUNTEER COORDINATOR

• Executes volunteer engagement opportunities that support United Way’s mission and Corporate Social Responsibility initiatives.
• Coordinates volunteer experiences for corporate groups, community partners, and individual volunteers.
• Serves as a primary point of contact for volunteer groups, providing planning support, scheduling, communication, and post‑event follow‑up.
• Supports the execution of volunteer activities that create meaningful community impact and strengthen partner relationships.

• Assists the Associate Director of Community Engagement in planning and executing volunteer opportunities aligned with corporate engagement goals.
• Works with nonprofit partner agencies to identify volunteer opportunities aligned with community needs and United Way priorities.
• Collaborates with Corporate Giving, Community Impact, and Marketing & Communications teams to integrate volunteerism into broader engagement strategies.
• Provides excellent customer service to volunteers, corporate partners, and community organizations.

• Plans, organizes, and facilitates volunteer kit build projects for corporate and community partners.
• Manages event logistics, including inventory, supplies, setup, volunteer instructions, and quality control.
• Supports United Way presence at employee fairs, volunteer expos, community events, and engagement activities.
• Recruits, trains, and coordinates volunteers for events and community activities.
• Maintains event materials, signage, and branded collateral.

• Maintains regular communication with volunteers and agency partners to ensure successful volunteer placements and experiences.
• Tracks volunteer participation, engagement outcomes, and program feedback.
• Provides content and updates to Marketing & Communications for volunteer‑related social media, website, and promotional materials.
• Supports stewardship efforts that encourage continued volunteer engagement and long‑term community involvement.

• Associate’s or Bachelor’s degree in a related field preferred, or equivalent experience.
• 24 years of experience in volunteer coordination, event planning, customer engagement, administrative support, or related field.
• Experience working with volunteer management systems, CRM platforms, or community engagement programs is preferred.

United Way of Greater Rochester and the Finger Lakes
75 College Avenue Rochester, NY
P.
W. United

WayROCLFX.org