Ambulatory Complex Care Center – Nurse Navigator

As a community, the University of Rochester is defined by a deep commitment to Meliora – Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through the system, facilitate interactions with the care team, increase patient and provider satisfaction, maintain point of contact with providers and serve as first point of contact for patients and families. Full‑time days, no weekends, no holidays. Join our growing team in the Complex Care Center, the newly state‑of‑the‑art Golisano Intellectual and Developmental Disabilities Institute (IDD);

this role will work directly with our unique IDD patients and families. The Nurse Navigator focuses on utilizing available resources, improving access to care, best practices, advocacy, disease management, and collaborating with the multidisciplinary team to deliver the best person‑centered care for our IDD population.

BSN in nursing required, 3 years of acute care experience required.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s mission to learn, discover, heal, create, and make the world ever better. We do not discriminate on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by law, and we are committed to non‑discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and the applicable law.