Veterinary Overnight Department Manager

ACCESS San Fernando Valley is seeking an Overnight Department Manager to join our growing team!

$3,000 Sign on Bonus Available!

ACCESS San Fernando Valley is one of the largest, most advanced, and progressive veterinary multi‑specialty referral groups in So Cal. We are comprised of emergency, critical care, cardiology, internal medicine, neurology and surgery providing the highest‑level care for pets in our community.

Responsible for maintaining a staff that adheres to the principles of Quality, Integrity, Compassion and Service. Responsible for the training, performance, scheduling and review of staff. Provide primary point of contact through which all technical questions, comments, concerns and issues can be handled, while on and off premises.

• Scheduling and performance of interviews and skill assessments for all potential staff new hires.
• Appropriate scheduling of staff to maximize coverage and minimize overtime while recognizing 24/7 case load needs, including coverage of technical responsibilities for patients as needed as well as approval of time off requested.
• Share responsibility with the ECC Technician Manager for making sure all Cubex machines are fully stocked and all necessary maintenance on the Cubex machines are performed.
• Provision of medical, behavioral, and performance expectations to specialty technical staff.
• Oversight, with the guidance of Hospital Administrator, of staff performance, ensuring quality control and consistency of technical task completion.
• Performance of staff review on a regular basis to ensure staff members are provided clear expectations and understand how they perform compared to expectations.
• Communication with Hospital Administrator on specialty equipment performance and maintenance to ensure necessary functionality.
• Work closely with Hospital Administrator as well as the entire administrative team to ensure consistent practices throughout the hospital.
• Act as primary person for resource management of staff.
• As assigned by Hospital Administrator, oversee training of staff in various areas of technical skills pertinent to their specific specialty department.
• Responsible for being primary key‑holder OR Cubex resource as needed.
• Responsible for scheduling regular staff meetings and verifying that all action items from each meeting are handled before eliminating them from the list of items to complete.
• General facility oversight and knowledge, including handling or delegation of first response for urgent specialty department needs.
• Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require attention.

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8‑weeks of full‑pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions.
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account.
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401k with employer contribution and no waiting period to enroll.
• Tenure‑based incentive program and performance bonuses.
• Continuing education and development support through our library of free CE courses and paid time off to complete.
• Scholarship opportunities and student loan support program.

and so much more!

$65k to $70k - to be determined based upon experience.

8:00 pm to 4:30 am or 8:00 pm to 6:30 am.

• Overnight Manager should ideally possess 2+ years of leadership experience in a CSR, DA, or Tech supervisor role.
• Must be an excellent leader.
• Must be well organized and able to multi‑task effectively.
• Flexible availability.

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.