Quality Manager- Circuit Boards

Job Title

Quality Manager – Circuit Boards

Full-time, On-site, Rochester, NY

The Quality Manager leads the organization’s Quality Management System (QMS), oversees Quality Assurance operations, and ensures compliance with customer, commercial, and military requirements while fostering a culture of continuous improvement, operational efficiency, and high performance. The role supervises a QA staff of three, leads audits, manages supplier and customer quality interactions, and implements robust quality processes that support product reliability and organizational goals.

• Serve as the Management Representative for the QMS, ensuring compliance with AS9100 and ISO 9001 standards.
• Lead and conduct third‑party surveillance audits and maintain certification readiness.
• Develop, update, and maintain QMS procedures, work instructions, and documentation.
• Review and control customer quality requirements throughout the project lifecycle.
• Manage daily operations of the Quality Assurance department, including staffing, scheduling, and performance management.
• Maintain and enforce quality assurance processes, root‑cause evaluation and continuous improvement initiatives.
• Define and manage end‑to‑end test environments, including tools, methods, and processes.
• Evaluate services and processes to identify deficiencies and implement improvements.
• Design and implement manufacturing processes, equipment, and quality procedures.
• Support testing of processes and products to ensure compliance with customer, commercial, and military requirements.
• Assist in identifying and delivering quality‑related training across the organization.
• Participate in plant continuous improvement initiatives and support layout changes to improve flow and reduce waste.
• Participate in supplier evaluation, selection, approval, and performance management.
• Administer Customer Source Surveillance Audits.
• Interface with customers to review quality requirements, First Article expectations, and corrective action progress.
• Lead and participate in MRB, CAB, and Engineering Change Control Board activities.
• Drive root‑cause analysis and implement corrective and preventive actions.
• Promote Lean initiatives, including 5S, Value Stream Mapping, and Visual Factory.
• Track and report organizational performance metrics and quality objectives.

• Bachelor’s degree in a related field.
• 8+ years of relevant technical experience with circuit boards and 4 years of management experience.
• Experience with AS9100 and ISO 9001 standards required.
• IPC standards, PCB knowledge.
• Background in aerospace, defense, electronics manufacturing, or engineering preferred – specifically circuit board/card assembly manufacturing, surface mount technology, machine soldering, conformal coatings, and electrical test.
• Proficiency with ERP systems (e.g., M1), Microsoft Word, and Excel.

$100,000 – $110,000 per year.

Mid Level.